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Request for Refund

  1. Standard City logo with Community Services titled at bottom
  2. Community Services Request for Refund

    REFUND POLICIES

    All refund requests must be submitted online. To request a refund, complete the online form. Please provide as much information as possible. 

    Refunds may take 30 days or longer to process. If the original payment is 30 or more days old, the refund will be issued as a check.

    Park Reservation Refund

    The original Permit documents must be returned to the Community Services Department at least 72 hours before requesting a refund. If documents are not returned in advance, no refunds will be granted. Administration fees apply to all refunds, changes, and cancellations.

    Program/Activity Refund

    Refunds must be requested a minimum of 2 weeks in advance of the program start date. A $30 Administrative fee (per participant per activity) will apply to all refunds or transfers.

    • No refunds will be issued for Swim lesson camperships.  
    • Refunds will not be approved after the program has ended. 
    • If the refund request is for less than $40, the administrative fee will be 25% of the total amount paid.
  3. Type*
  4. Administrative Fee

    I acknowledge I will be charged a $30 administrative fee for this individual refund request I have initiated. The administrative fee is charged per each requested change or cancellation.

  5. Administrative Fee

    I acknowledge I will be charged a $30 administrative fee for this individual refund request I have initiated. The administrative fee is charged per participant per program. 

  6. I would like to add another enrollee

    Each line is 1 participant, 1 program

  7. Administrative Fee

    I acknowledge I will be charged a $30 administrative fee for this individual request I have initiated. The administrative fee is charged per participant per program. 

  8. I would like to add another enrollee

    Each line is 1 participant, 1 program

  9. Administrative Fee

    I acknowledge I will be charged a $30 administrative fee for this individual request I have initiated. The administrative fee is charged per participant per program. 

  10. I would like to add another enrollee

    Each line is 1 participant, 1 program

  11. Administrative Fee

    I acknowledge I will be charged a $30 administrative fee for this individual request I have initiated. The administrative fee is charged per participant per program. 

  12. I would like to add another enrollee

    Each line is 1 participant, 1 program

  13. Electronic Signature Agreement

    By checking the "I agree" box below, you agree and acknowledge that 1) your application will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.

    I understand I am responsible for paying the appropriate fees to process the refund once the application is approved. If the fee remains unpaid, the refund will not be processed. 

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  15. This field is not part of the form submission.